Hugo Remote Control:

• Free ground shipping on standard-size orders over $99.
• Oversized items ship by LTL freight, free on freight orders over $750 (subject to carrier coverage).
• Ships via UPS, FedEx, or USPS. A physical address is required for UPS and FedEx.
• Alaska, Hawaii, Puerto Rico, APO/FPO and international orders need a custom quote.
• In-stock items can be picked up same day at 104 Emerald St, Keene, NH.

• Returns accepted within 14 days of receipt with a Return Merchandise Authorization (RMA) number.
• Call (844) 438-7674 or email cs@poshhaus.com to request an RMA.
• Returns are inspected and subject to a restocking fee of 15–50% plus freight, depending on condition.
• Special-order and some items are non-returnable, so check before ordering.

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